In today’s competitive business landscape, first impressions matter, and cleanliness plays a huge role in shaping how clients, customers, and employees perceive your business. This is why it is important you choose the right commercial cleaning company!
A clean, well-maintained workspace not only enhances productivity but also promotes a healthy, welcoming environment for everyone. This is where a reliable commercial cleaning company comes in. Choosing the right commercial cleaning company can be a task. With so many options available, knowing which one will meet your business’s needs can be difficult. Whether you’re looking for daily office cleaning, one-off deep clean, or specialist cleaning for your industrial space, here are the key factors to consider before deciding.
1. Understand Your Cleaning Needs
Before reaching out to potential cleaning companies, it’s important to have a clear understanding of your own requirements. Are you looking for daily office cleaning? Do you need specialist cleaning services, such as steam carpet cleaning or window washing? Or perhaps you need a deep clean after a renovation or event? Different cleaning companies offer different services, so make sure you’re clear about what you need. Creating a checklist of services and setting expectations for what needs to be done will help you evaluate which company is the best fit. Another important element to consider is, the standard of cleaning requirements, dependant of the type of organisation you are in. For example, Healthcare Facilities must operate in higher standards of cleanliness as they accommodate to individuals with compromised immune systems and are regulated by the Care Quality Commission. Read our blog for further details: Cleaning at Healthcare Facilities: CQC Compliance
At GCC Facilities Management (GCC) we understand commercial cleaning looks different for every client, which is why we offer tailormade specifications to address your cleaning needs!
2. Look for Experience and Reputation
Experience matters when it comes to cleaning. An established company with a track record in commercial cleaning is more likely to deliver high-quality services. Look for a company that has experience in your industry, whether it’s office spaces, hospitality, healthcare, or industrial settings. They’ll be more familiar with the specific cleaning needs and challenges associated with your sector. Each sector will have its own compliance requirements, such as healthcare which must meet the needs of the Care Quality Commission. GCC have been in the industry for 50 years providing premium cleaning services and building a business model that allows us to put our customers first. Google reviews, testimonials, and case studies can give you insight into a cleaning company’s reputation. Ask the cleaning company to provide references or examples of their work. A reputable company should be happy to share success stories from clients that are similar to your business.
3. Accreditations
In the UK, there are low barriers to entry for cleaning companies, which means anyone can grab a mop and claim to offer high quality services. Look for companies that are accredited by recognised bodies like the British Institute of Cleaning Science (BICSc), ISO certification, and/or SafeContractor. These certifications demonstrate that the company follows industry best practices and complies with legal and regulatory requirements.
All operatives in the GCC team are trained to the highest industry standards. GCC is a corporate member of the British Institute of Cleaning Science (BICSc) and all our operatives undergo a in-house BICSc aligned training course. This comprehensive training includes Health & Safety, COSHH, proper use of risk assessments and method statements (RAMS), NHS colour-coded cleaning techniques, and Environmental training.
4. Assess Cleaning Methods and Products
The cleaning methods and products a company uses can significantly impact both the quality of cleaning and the health of your environment. Many businesses are becoming increasingly concerned about eco-friendly cleaning solutions. If sustainability is important to your company, look for a cleaning service that uses green cleaning products or implements sustainable practices. At GCC we operate a Safe System of Work, this is required when hazards can’t be eliminated. We will outline how to complete a task as safely as possible and provide method statements, risk assessments, safety data sheets and health and safety information.
Ask about the cleaning products the company uses and ensure they’re safe, effective, and appropriate for your workspace. For example, if you have sensitive equipment, make sure the company uses non-abrasive, non-toxic cleaning products. A reputable cleaning company will be transparent about the products they use and should be able to provide information on any eco-friendly certifications. GCC Cleaning and Consumables Products.
5. Evaluate Flexibility and Scheduling
Your cleaning needs may change over time, so it’s important to choose a company that offers flexible scheduling. Whether you require daily, weekly, or occasional cleaning, make sure the company can accommodate your preferred cleaning times. Flexibility is key to avoiding disruption to your business operations.
For instance, many businesses prefer cleaning to be done outside of office hours to minimise disruption. Some companies offer out-of-hours services, while others can accommodate weekend or evening cleanings, which can be more convenient for certain types of businesses. GCC will not only offer flexible hours for your business needs but we also tailor all our quotes to the exact needs of our clients – meaning they never pay for something they do not need!
6. Communication and Customer Support
Effective communication is key to any successful business relationship, and commercial cleaning is no different. A company that responds promptly to inquiries, offers clear lines of communication, and provides excellent customer support is invaluable. Consider how easy it is to get in touch with the cleaning company and whether they have a dedicated customer service team. You should feel comfortable reaching out if you need to ask questions, provide feedback, or request changes to your service.
Does the company have a system in place for quality checks? Are they accountable for their work? A reliable company will have a process for addressing any complaints and rectifying issues promptly. You may also want to ask about how they ensure that staff are vetted and trained for the work they’re doing.
With GCC you will have one-point of contact from the start, a designated Area Manager, who will complete the site survey, provide a bespoke quote and continue to audit cleaning standards and the cleaning operative throughout your contract with us. We also have a dedicated in-house customer service team – available 24/7, 365 days!
7. Pricing
While price shouldn’t be the only factor in your decision, it’s important to ensure the cleaning service is affordable and offers good value for money. Get quotes from multiple cleaning companies, but avoid choosing solely based on price. Cheaper isn’t always better when it comes to cleaning services: Don’t join the race to the bottom!
Ask about the company’s pricing structure—some cleaning companies charge per hour, while others may charge a fixed rate for specific services. Ensure that there are no hidden costs and that the cleaning company provides clear terms and conditions. If you’re committing to a long-term contract, read the small print and make sure there’s flexibility to change or cancel if your needs evolve.
Choosing the Right Commercial Cleaning Company for Your Business: GCC Facilities Management
Finding the right commercial cleaning company can make a significant difference to the cleanliness, hygiene, and overall atmosphere of your business premises. By understanding your needs, evaluating the experience and reputation of the company, and assessing its services, products, and costs, you can make an informed decision that benefits your business in the long run.
Take your time in making the choice—after all, a clean and well-maintained workplace is crucial for creating a positive and productive environment for employees, clients, and customers alike. Choose wisely, and you’ll have a trusted partner who can help your business shine!
GCC is a leader in the cleaning industry, with nearly 50 years of experience. We’re your one-stop solution for facilities management across mainland UK, offering everything from contract cleaning to specialist services.
Call us: 0208 661 4030 ☎️
Get in touch! GCC Facilities Management
